Delaney Consulting CREATES SOLUTIONS

Clients spend time with Flora because she cuts away the blinders and can get a diverse team to come together and focus on solving problems better than most outsiders can. Her diverse background in marketing, buying, merchandising, IT, and the arts gives her the unique ability to connect and understand problems from many perspectives. Clients get results - without the usual bloat of large consulting firms. She has experience, drive and outstanding communication skills. Combine that with your leadership team and you will see results!

Welcome to FloraDelaney.com

Minneapolis Pays for Creating its Own Retail Monster

I should have known better on a sunny day in Chicago on the Magnificant Mile. I know how retailers do it: they suck you in with air conditioning, new products, a half-off clearance sign and before you... 

Using Social Media to Listen to Customers

For a small business or retail store, “listening to customers” happens everyday. But as explored in the post “2 Reasons Why Store Managers Don’t Hear Their Customers” it may not be accurate.... 

How Small Businesses Can Listen to Customers

There is a wonderful quote that “the plural of anecdote is not data.” Too often retailer and other small business owners get snared into believing that a story or two that rises from the hundreds of...